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JM STORE
Official 7-Day Return Policy
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Post-Delivery Inspection
- Rider departs before opening the parcel
- Inspect the product immediately
- Take three mandatory photos for return
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Mandatory Photographic Proof
Full Product Image
Show the complete product condition
Close-up Image
Focus on defect or wrong label
Shipping Slip
Photo of the shipping slip on the box
Important: Shipping slip photo is mandatory. Return will be rejected without it.
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Return Conditions
- Available within 7 days from delivery
- Product must be unused and resalable
- All original tags and packaging included
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How to Submit via WhatsApp
Send your order number, reason, and required images/videos via WhatsApp:
