Return Policy

JMStore.pk Return Policy 📦✨

At JMStore.pk, your satisfaction is our top priority! 🛍️ If you’re unhappy with your purchase or the product isn’t working as expected, we’ve got you covered. Here’s how our return policy works:

1. Eligibility for Returns ✅

The product must be returned within 7 days from the date of delivery. ⏰
It must be unused, in its original condition, and packaging. 📦

2. How to Initiate a Return 🔄

To start the return process:

Contact our customer support team within 7 days. 📞
Provide the following:
- The original parcel slip (proof of purchase). 🧾
- A 10 to 15-second video where you: 🎥
  - State your name and order details.
  - Show the product and explain the purpose for which it was purchased.
  - Clearly describe the issue (e.g., not working or not delivering results).

3. Important Notes ⚠️

Returns will not be accepted without the original parcel slip. ❌
The video must be clear and submitted to our customer support team for verification. ✔️
Once your return is approved, we’ll guide you on how to return the product. 📤

4. Refund or Replacement 💸🔄

After inspecting the returned product, we’ll process a refund or offer a replacement—your choice!
Refunds will be issued to the original payment method used during purchase. 💳

5. Non-Returnable Items 🚫

Certain items (e.g., hygiene or safety-related products) may not be eligible for return. These will be clearly marked on the product page.

6. Need Help? 🤝

For any questions or assistance, feel free to reach out to our friendly customer support team:

📧 Email: support@
📞 Phone:03431135484
🌐 Visit: JMStore.pk

Thank you for choosing JMStore.pk! We’re here to make your shopping experience smooth and hassle-free. 💖